Defeat by praise

The next time you are getting beaten at a game of skill such as golf or pool or bowling, observe your opponent lining up a shot as if in admiration; then after he or she is done, remark on a minute but odd detail you observed (or merely claim to have observed). For instance, “I noticed that every time you are about to take a swing, your nostrils flare twice.” That will be the end of your opponent’s good game.

This technique was used against me many years ago by my mother during a game of shuffleboard. I couldn’t have been more than ten or eleven. It was me and my dad versus her and my sister, and we were creaming them — mainly because of my totally unexpected deadly accuracy. Then came the point where she told me, “I noticed that when you’re lining up a shot, your eyes click back and forth along the shuffleboard court in discrete little steps, like a robot.” And that was it for my deadly accuracy. I was completely self-conscious for the rest of that and every subsequent shuffleboard game. Not necessarily because I cared how my eyes looked when I was playing, but because I began actively trying to replicate the proper eye motion that had yielded such good results. Of course it couldn’t be replicated consciously, and trying to do so only made me sure I was doing it wrong, which wrecked my confidence and hence my ability (since confidence is 90% of ability). And of course trying not to do it consciously was hopeless. (“Don’t think of a pink elephant!”)

The effect of my mom’s comment was so immediate and so apparent that she quickly apologized and has re-apologized several times over the decades. I’m willing to give her the benefit of the doubt and believe that it really was unintended. But if she really had meant to negate our team advantage and even the odds, she could not have been more surgically precise about it.

Aboriginal self-abnegation

In the months preceding my Bar Mitzvah I became determined that, when the day arrived, my skin should be absolutely clear and blemish-free, despite then being in the throes of pubescent acne. To achieve this goal I swore off chocolate and deep-fried food cold-turkey. For something like two or three months I upheld this prohibition (except for one time when I thoughtlessly accepted a few proffered potato chips, then agonized over them for the next several days). The result: it worked! On the day of my Bar Mitzvah my skin positively glowed.

That was the first of a handful of occasions on which I have rigorously denied something to myself pending the attainment of some goal. Another memorable instance was “No sushi until my startup makes some money.” (That one was a collective vow by all the founders of Zanshin. We broke the vow after the first couple of years for the occasion of our first important business meeting with a prospective partner. Man, that sushi tasted good.) The success of these efforts has hinged on my making a public declaration of them.

Desperate times call for desperate measures. My weight-loss program has stalled despite having added some exercise into the mix. I am oscillating around the 173-pound mark, but my daily goal is now almost down to 168. To get back on track, I am now publicly declaring that I will eat no more pasta until I break 170. (Why pasta? Well, I eat a lot of it. And subjectively speaking, the worst backsliding on my weight graph always seems to occur the morning after a pasta meal.)

Let’s give that a few days and see if it produces any results. If it doesn’t, I’ll add more foods to the prohibited list.

Hershey bar(f)

[Continuing an unintended run of anecdotes from the 90’s.]

In the spring of 1992, Alex the dog (who was then just four years old) and I were newly transplanted to California, where I’d moved for my first real job in the private-sector, writing software at an e-mail startup called Z-Code. Andrea had not yet followed us from Pittsburgh. To help us get settled, Z-Code’s founder, Dan, let me and Alex live with him for a couple of months.

One afternoon I came home to find the shredded remains of a Hershey’s “Big Block” chocolate bar wrapper on the floor. It had been on a table and Alex had obviously reached up and devoured it.

I knew that chocolate is poison to dogs. I grabbed the Yellow Pages and looked up the local veterinary emergency number. They told me that I needed to induce vomiting. To do so, I needed a bottle of hydrogen peroxide and a plastic syringe to squirt the stuff into Alex’s mouth a bit at a time.

A big drug store was three long blocks away. I ran. The day was quite hot, and by the time I got back to Dan’s house, panting, gasping, and sweating, I was ready to vomit.

There was Alex, looking perfectly happy, completely unsuspecting of what was about to happen to her. I took her onto the back deck with the peroxide and the syringe, sat her down, and squirted some into her mouth. She obviously hated it. When I came near her for another squirt she tried to slink away and I had to grab her in a headlock. Then again. And again. She seemed no nearer vomiting (or dying from chocolate, for that matter), but she was increasingly unhappy about the situation. For my part, I was completely miserable: torturing my sweet pup under the blazing sun, already wiped out from my dash to and from the store, sweat pouring off me, cursing because Alex won’t stay put. I took a break from feeding peroxide to Alex and we retreated to opposite corners like prize fighters. I waited for any signs of imminent vomiting but there were none, so I picked up the syringe again and resumed.

Twenty long, hot minutes later Alex’s face finally began screwing up in the familiar grimace that signals an upcoming barf — but she was still not quite there yet. I didn’t have the heart to keep pouring that stuff down her throat — I hadn’t for a long time by this point — but I forced myself to continue on the purely intellectual knowledge that responsible dog ownership required me to. (Any emotional sense of alarm I initially felt was long gone.)

Finally Alex backed away from me; her sides heaved a few times; she pointed her mouth at the ground; and out it came. Not much, and I saw no sign of chocolate in it, but I had no idea whether I should. I didn’t know if more vomiting was to follow, so we had to wait outside, the late-morning heat making everything worse. One thing was certain, I decided: whether or not Alex threw up more, I was done with the peroxide. I went inside for a big glass of water, brought it out, and drizzled it over Alex. She seemed grateful.

After a while she recovered. We both went back inside and cooled off. I hung out with her and made sure she knew I still loved her. That afternoon, by way of an apology, I took her for her first-ever visit to a dog park, the then-brand-new, trailblazing Remington Dog Park in Sausalito.

What’s in a number?

In 1996, three friends and I left our jobs at Z-Code Software (which by then had been acquired by NCD, which is a whole story in itself) to found our own e-mail software company, Zanshin. To get the company going, we each put in ten thousand dollars of our own money.

Zanshin

Zanshin is a Japanese word relating to follow-through (particularly in the martial arts), but it has other nice connotations too. We chose it after reading this passage in Neal Stephenson‘s Snow Crash:

The businessman turns out to have a lot of zanshin. Translating this concept into English is like translating “fuckface” into Nipponese, but it might translate into “emotional intensity” in football lingo. […] “Emotional intensity” doesn’t convey the half of it, of course. It is the kind of coarse and disappointing translation that makes the dismembered bodies of samurai warriors spin in their graves. The word “zanshin” is larded down with a lot of other folderol that you have to be Nipponese to understand.

Zanshin (the company) still exists, though I’m no longer involved day-to-day, it’s in a completely different business from the one we started, and it now operates under the name iPost.

Sitting down with our lawyer to draw up the paperwork for the new corporation, he asked us what the ownership structure of the company was. We replied that we were four equal partners. He next asked how many shares of company stock we wanted to issue.

We looked at each other and shrugged. We were all novices at this. “Uh, I dunno,” we muttered in various forms. I ventured:

“Four?”

The lawyer looked at me as if I’d just suggested we eat the table for lunch. “No,” he said with a smile, as if getting my joke.

But I was sincere. “Why not?” I asked.

“Because each share would then cost ten thousand dollars.”

“So?”

“So, what if you want to accept investment in something other than multiples of ten thousand dollars? To make the shares worth twenty dollars each, we’d have to do a 500-for-1 stock split!”

“So?” The mathematician in me was kicking in and I wasn’t letting it drop. “If we want to accept outside investment there’ll be stock-related paperwork anyway, so why not also do a 500-for-1 split at that time?”

“Well, it’s just not what new companies do,” he said. I protested a couple more times — one share apiece was both necessary and sufficient, any other number would be arbitrary — and he countered. He seemed as sure that I was nuts as I was about him — though only I could articulate my side of the debate, his obviously consisted of nothing but inertia from decades of unquestioned acquiescence in tradition. My partners were beginning to roll their eyes, the lawyer was growing uncomfortable (and costing us money!), and I was aware I didn’t know everything about starting companies, so finally I let it drop. On the lawyer’s advice we issued 800,000 shares in the new company, each worth a nickel, and we each got 200,000 of them.

Trivial though the matter was, to this day it bothers me that I caved. You might say that makes me stubborn. I call it a healthy mistrust of authority.

Take the time, do it right

I used the following story at work the other day to illustrate why some of us should avoid some ill-advised shortcuts and choose instead to stand up to critics of how long our project is taking:

In 1995, when my primary flight training was complete, it was time for my checkride to see whether I’d become a licensed pilot or not. For the checkride I had to fly from my home airport, Petaluma, to the FAA examiner’s airport, Santa Rosa (er, the Charles M. Schulz Sonoma County Airport — yes, that Charles Schulz). That flight was uneventful. When I arrived I shut down and secured the plane as usual, then went in to talk to the examiner for a while before we began the “practical” (flying) portion of the examination.

Unlike Petaluma, Santa Rosa has a control tower, which means you must radio for permission to taxi. So after preflighting the plane, climbing aboard, strapping in, putting on my headset, starting the engine, and performing the pre-taxi checklist, I radioed the tower. “Santa Rosa ground, Cessna 24498 on the main ramp, taxi to the active with Foxtrot.” The tower did not respond, which is not too unusual as control towers sometimes get busy and taxi clearances get low priority. So after a few seconds I radioed again. “Santa Rosa ground, Cessna 24498 on the main ramp, taxi to the active with Foxtrot.” Still nothing. I double-checked the frequency to which the radio was tuned, waited a few seconds and tried again. Then again. Finally after several long minutes, with the instructor waiting patiently beside me (and was that a bemused smile on his face the whole time?), I noticed that I’d forgotten to plug the headsets into the radio stack! The instructor and I were able to talk to each other but not to the tower.

Flustered, I explained to the instructor that this was my first time using a two-person intercom with the radio stack. (In small planes, very often the intercom is a separate little box that the pilot owns. Two headsets plug into it, then the box — which usually ends up wedged between the front seats or knocking around loose on the floor of the cabin — plugs into the radio. Before the checkride, I flew solo with no need for an intercom — my headset plugged right into the radio — and before flying solo, my instructor would always set up his intercom for us to use.) The examiner put me at ease, saying, “Anyone could have forgotten to plug in the intercom. It’s not on the checklist. A poor student would have given up and started taxiing without clearance. You did what you were supposed to do, even if it took a little longer.”

About an hour later I was a licensed pilot.

Moral of the story: if it takes a little longer to do things right because you haven’t thought of everything, it’s still better than the alternative.

Score!

Recently I discovered that Sony is planning a new in-dash car stereo with a USB port for reading and playing MP3 files from a thumb drive. I had an earlier such model but it got stolen. I replaced it with a JVC model that I don’t much like. (Among other things, its clock won’t display when the unit is switched off. And when it does show the time, occasionally the time display won’t update itself for many minutes in a row!) For someone with a long daily commute, a good car stereo is indispensable. So I’m interested in Sony’s latest and I have been checking Amazon periodically to see when it’ll be available to order.

While checking just now I discovered that Harry Potter and the Deathly Hallows — the final book in the series — is now available to pre-order. Its just-announced release date is 21 July. Yay! Into the shopping cart. I’m proud to be among the first to pre-order it. Thanks to an automated recommendation I also discovered that Universal Hall Pass — Melissa Kaplan’s post-Splashdown band — has a new EP out. On it she collaborates with former Splashdown bandmate Kasson Crooker — yay! Into the shopping cart.

Today’s run of luck continues…

Luck o’ the Jewish

It happened again: I left my wallet at home and didn’t realize it until I got to work (some fifty miles away).

On “in line”

New Yorkers don’t say “standing in line,” they say “standing on line,” and so did I for the first half of my life. My sister Suzanne noticed the change when I started saying “in line” instead, some time after I left New York for college. She ribbed me about going native, since in Pittsburgh (as in most other places), people say “standing in line.” I explained to her the real reason I switched: to avoid confusion with the computer networking term “online,” which in the mid-80’s had not achieved any meaningful linguistic currency outside the world of computer nerds, but which was part of my everyday vocabulary at Carnegie Mellon.

I discovered it while standing in line to buy some food at a local lunch joint, just like last time. Muttering a curse, I went back to the office unfed.

…where I found aluminum catering trays full of white rice and Chinese vegetables, left over from someone’s lunch meeting. I heaped some on a plate and headed for the stairwell back to my desk. On the way there I encountered my coworker Cid, who asked me, “Do you eat meat?” “Sure,” I said, and he handed me a take-out box of leftover Szechuan chicken! Continuing to the stairwell I began trying to fetch my security badge (to open the stairwell door) while balancing the items in my hands — when my coworker Stefan saw me coming and held the door open for me.

Now it’s just after lunch. When I discovered my missing wallet I thought, “Well, at least this will help me lose a little more weight,” since my efforts in that department have plateaued — but I’m stuffed!


Relative weight loss is easy:
just fatten up everyone else

I just hope all this good karma doesn’t mean I’m going to get busted for driving without a license on my way home tonight. I’ll have to do something nice for my co-workers tomorrow.

My Civic duty

My car, the Nimble Imp, is a nine-year-old Honda Civic hatchback. On Thursday it wouldn’t start, so we towed it to a garage. On Friday we learned that it had a dead battery ($100) and a leaky clutch master cylinder ($600) — and that according to Edmunds, it’s worth $767, or $67 more than the cost of the repairs I’m facing.

On Saturday I began car shopping.

Fuel efficiency is my main criterion. I’m intrigued by the Toyota Prius — I’ve driven one and liked it — but the car I’m really after is the new Honda Fit. I have some lingering doubts about the Prius’s hybrid drive — just how long do those batteries last, anyway, and what is their true environmental impact? — whereas the Fit’s gas mileage is almost as good, its price is right, and it doesn’t have a distracting video display in the center of the dashboard. Only the name is a little off-putting. (I like its European name better: “Jazz.”) Yes, it’s tiny. No, I don’t have a problem with that. So I ordered the Consumer Reports price report and started calling Honda dealers to find one where I could test-drive a Fit.

Marin Honda didn’t have any. Neither did Honda of El Cerrito. Nor did the San Francisco, Berkeley, or Oakland Honda dealers. I called Walnut Creek Honda — no luck. I called Concord Honda — no. San Leandro, Burlingame, Hayward, Redwood City — no, no, no, no. At Vacaville Honda (42.7 miles distant) they thought they might have one or two on the lot and promised to check and call me back in five minutes. Mmmmmmmmmmno. I began to feel like I was living in the Cheese Shop sketch.

Glickstein: You do have some Hondas, don’t you?
Element: Certainly sir! This is a Honda shop, sir. We’ve got–
Glickstein: No, no, don’t tell me. I’m keen to guess.
Element: Fair enough.
Glickstein: Element?
Element: Yes.
Glickstein: Ah! Well I’ll buy one of those then.
Element: Oh, I thought you were talking to me, sir. Mr. Element, that’s my name.

It took a not-inconsiderable effort of will to psych myself into buying a car this weekend, but psych myself I did, and for a couple of hours on the phone Saturday morning I persisted in spite of the best efforts of Bay Area Honda salespeople uncharacteristically to prevent me giving them my money. But they finally wore me down, with the result that I authorized the $700 repair of my $767 car. I am “Fit” to be tied.

The laundry saga

The first several months of 1986 were a low point for me. I was suspended from college for low grades and had moved into a squalid tenement-style apartment with a roommate named Paul. I felt lonely, with my friends continuing to attend classes. Often I had to listen to Paul having sex with his girlfriend in the next room.

Things didn’t stay so bleak for long. Thanks to a tip from my friend Mike, I got a programming job at the University of Pittsburgh, and took a couple of classes there, too. I continued to see my friends from time to time. I was busy looking into other schools, thinking that I’d prefer one with a creative writing program rather than the computer science program that had drawn me to CMU. And my friend Julie, whose relationship with her boyfriend had grown strained, took up with me.

Reefer madness

When my college friends George and Merle rented a house together in the Shadyside section of Pittsburgh, I went to their housewarming party. Because I was a special friend — I’d visited George often when he was hospitalized the previous winter — they took me aside to show me their secret pot-growing closet. Inside was a veritable jungle of pot plants. The closet was lined with tinfoil, reflecting the blaze of numerous grow-lights. I was duly impressed. George volunteered to give me one of the smaller plants, which he concealed inside a green garbage bag for my walk home.

There’d been plenty of pot-smoking at the party, but I’d only had a couple of tokes, never having been very much into drinking or drugs like some of my friends. Nevertheless, I must have gotten a pretty serious contact high, because as I walked home in the wintry dark carrying that garbage bag, I kept having the same strange experience: I’d be at the beginning of a block, and suddenly I’d be at the end of the block, with no memory of having walked the intervening distance.

That didn’t change the squalor in which I was living. I had a tiny closet of a bedroom that was mostly taken up by the bed. In a corner of the room was a growing pile of dirty laundry. The only other things in the room were a reading lamp and a small marijuana plant on the windowsill, a gift from my friends George and Merle. It never flowered.

I was almost never in my apartment except to sleep and shower. The laundry pile grew and grew, because there were no laundry facilities nearby, and even if there had been, I was on the third floor of a walkup, and all those stairs made an effective barrier. I knew I should get to a laundromat before things got totally out of hand, but before I knew it, they had.

There came a point — it took surprisingly long — where all my clothes were dirty. When I dressed in the morning, I picked the least dirty clothes out of the laundry pile. I think I may have washed some socks and underwear by hand in the bathroom sink from time to time, but that was it.

Finally I’d had enough of living that way. It was time to have some clean clothes. One way or another, I had to do laundry.

I waited until midnight one weeknight, by which time I figured students at the Morewood Gardens dorm building would be finished using the laundry room there and I could monopolize as many machines as I needed for as long as necessary. I had assembled a pile of one-dollar bills. These I planned to feed into the change machine in the dorm’s video game room in order to get quarters to run the laundry machines.

I hauled out my giant denim duffel bag and started stuffing clothes into it. And stuffing. And stuffing. You never saw clothes packed so densely. I was determined to fit everything into that one bag, because if I couldn’t, it meant finding another good bag (which I didn’t have) or making two trips, and I was hellbent on getting all the laundry done in one shot as quickly as possible.

I managed to fit everything in the bag, but it was so tightly packed I literally couldn’t lift it. I couldn’t even dent it. Literally.

I called for a cab, then dragged the duffel bag across the floor of the apartment, out the door, and to the top of the stairs, which descended straight down to street level with no turns or landings.

I gave a shove, and down went the clothes.

When the cab came, I wrestled the bag into the back seat with me with great difficulty. I rode the three long blocks to Morewood Gardens, paid the driver, and for the next twenty minutes manhandled my clothes to the dorm building’s basement.

With the duffel bag in the laundry room, I walked upstairs to the game room to get my first batch of quarters, about three dollars’ worth. I used some of that to buy a box of detergent powder from a vending dispenser. I put in more quarters to buy dryer sheets, but the vending machine jammed! I couldn’t get my quarters back either. Oh well, I thought. Little did I know I should have given up right then and there.

There were three washing machines, and I loaded them up. At once I saw just how long I’d be there. The duffel bag seemed no less full after removing three washer-loads of clothes!

I sprinkled some detergent into the machines, fed in my quarters, and started them going. Then I went upstairs to play some video games. After twenty or thirty minutes, I stopped by the change machine again, having used up the last of my quarters — but it was empty! Cursing, I crossed the street to the University Computing Center, where there was another change machine. But now it was after 1am and the UCC building was locked. There was yet another change machine in Skibo, the student center, but I knew that building would be locked too. Finally, I remembered a vending machine in one of the academic buildings, Baker Hall, and the change machine that stood next to it. Baker Hall was clear on the other side of campus, and I sprinted over, eager to get the next load of laundry started so that maybe I could finish before sunrise.

I found the change machine, fed in two dollar bills, and then got the dreaded orange light — “machine empty.” Eight more quarters was not going to get the job done! But at fifty cents a cycle, it was enough to start three more washer loads and one dryer load while I hunted for still more quarters. I ran back to Morewood Gardens and flipped up the washing machine lids to remove the clothes, and this is what I saw:

  • In one machine, although the cycle had finished, the dirty water hadn’t drained.
  • In another machine, although the cycle had finished, there were soggy, sticky, undissolved clumps of laundry detergent clinging to my clothes.
  • In the third machine, my clothes were clean and damp.

For the next five minutes or so I suffered a major frustration attack, swearing, banging on machine lids, and on the verge of tears. Then I pulled myself together. I moved the clean clothes to a dryer and started it running. Then I moved the clothes from the dirty, undrained machine to the empty machine and ran that. Finally I re-ran the machine where the detergent hadn’t dissolved.

Now what? There seemed to be only one thing to do: walk two long blocks down Forbes Avenue to the Mini-Mart and beg them for quarters. While there I could also pick up some liquid laundry detergent, which wouldn’t fail to dissolve like the powder I’d bought; and some dryer sheets.

The Mini-Mart had just closed. It was a few minutes past two.

I walked several blocks farther into Oakland, where there was a 7-11. I asked for twenty dollars in quarters, all prepared to tell my tale of woe, but the look on my face must have done the job, because the cashier unhesitatingly complied. I picked up some other needs — snack food, a magazine or two — paid, and left.

On the walk into Oakland, I hadn’t noticed the cold, being overheated from frustration and anxiety and running. But I had spent several therapeutic minutes in the 7-11 and as I plodded back to Morewood Gardens my sweaty skin made me freeze.

The load in the dryer wasn’t dry. The load with the undissolved detergent still had undissolved detergent. The load in the good machine was clean. I moved that load to a dryer and ran it; I re-ran the not-yet-dry dryer load; and I moved the undissolved load to the good machine and ran it for a third time.

From that point on things proceeded slowly but without much further incident. I could use liquid detergent in the machine that didn’t dissolve powder, and the loads came out fine. I discovered after a few loads that the dryers barely did anything, so I stopped using them. I’d brought hangers, but the wet clothes were too heavy and difficult to hang, so I crammed them back into the duffel bag. I’d deal with them when I got home, if I ever did.

With just two machines going at a time, it wasn’t until after 9am that I finally was back in my apartment with my even-heavier duffel bag of soggy clothes. I have no memory of getting the duffel bag back up the stairs. The human brain has an amazing capacity to block memories of pain.

I hung up my clothes, passed out, woke up at night, and got drunk with my friends.

Weight, weight, don’t tell me

Losing weight is hard.

I weigh myself first thing each morning. Occasionally I am pleased by what the scale says, and then I exclaim, “Yes!” (whispered, so as not to wake anyone else up) and do a victory fist-pump (feebly, since I haven’t had any coffee yet). But much more often I am not pleased, and then I talk back to the scale, casting aspersions on its ancestry, entreating it to perform anatomical impossibilities, and the like.

As of today I am 117 days into my weight-loss program, which is 29.1% of the way from when I started to the goal of my next birthday. Unfortunately my weight is lagging about ten days behind at 26.7% of the way from start-weight to goal-weight.

Still, considering the holidays just passed — dietarily disastrous as expected — and the fact that I still have not begun any meaningful amount of exercise, I guess it’s not too bad. I have a good strategy for catching up when I’m starting to fall behind: skip dinner. Getting on my bike when the weather turns nice again (actually it’s been unseasonably pleasant so far, but I plan my activities as if it’s a normal Northern California winter) will be an even better strategy.